PatientLoop phone system integrations — Works with the phone system you have
PatientLoop plugs into your existing VoIP, no rip-and-replace. Track every call, and add recording, transcription, and AI call grading, all on your terms.
Works alongside the phone systems dental teams use
Your phone is where new patients start. PatientLoop™ works with the phone system you already run, so every inbound and outbound call is tracked, attributed to the marketing that drove it, and turned into a booked, followed-up patient. Keep your provider, keep your numbers, and add the intelligence on top.
Keep your phones,
add the intelligence
There is nothing to rip out. PatientLoop works alongside your current VoIP to track calls, attribute them to the right campaign, recover missed calls, and tie every conversation to a patient and revenue.
Already on a dental phone platform? PatientLoop is a natural fit next to it:
Call grading included,
control stays with you
PatientLoop includes call recording, transcription, and AI call grading, so you can see how front-desk calls are handled and coach your team to book more patients. Prefer not to record? You are always in control: turn recording, transcription, or grading off at any time, per location or across the board.
Included by default — recording, transcription, and AI call grading at no extra cost.
Off with one switch — disable recording, transcription, and grading whenever you want.
Per-location control — set the policy that fits each practice or the whole group.
You decide what is captured. Changes apply instantly.
We help your team
convert more callers
Not every practice has a VoIP or call-assessment tools yet, and that is okay. PatientLoop helps upskill your front-desk team with practical coaching drawn from real call outcomes, so more of the patients who call get nurtured, booked, and kept. You grow the skill now, and layer in the technology whenever you are ready.
HIPAA compliant, and we sign a BAA
Call recordings and transcripts are encrypted, access-controlled, and handled under a signed Business Associate Agreement, and you can disable capture anytime. See our full security & compliance practices.
Frequently asked questions
Do I have to switch phone providers?
No. PatientLoop works alongside your existing VoIP, including Weave, Mango Voice, RingCentral, Nextiva, and others. You keep your provider and your numbers.
Is call recording required?
No. Recording, transcription, and AI call grading are included, but entirely optional. You can disable any of them at any time, for a single location or across your whole group.
What is AI call grading?
It automatically scores how new-patient calls are handled, whether the team asked for the appointment, addressed insurance, and followed up, so you can coach your front desk to book more of the patients who call.
We don't have a VoIP yet. Can PatientLoop still help?
Yes. Even without a VoIP or call-assessment tools, PatientLoop helps upskill your front-desk team so more callers get nurtured, booked, and kept, and you can add call technology whenever you are ready.
Turn every call into a booked patient
Keep your phone system and add the tracking, recording, grading, and coaching that grow new-patient revenue, on your terms.
Get Started TodayGet a demo.
See PatientLoop in action. No commitment.