Reviewing call grades and improving your call handling can double your scheduling

PatientLoop (https://www.patientloop.com) provides Call Intelligence that grades all your calls related to appointments. Though marketing is able to generate new leads for you, it is important how you respond to the calls, sms messages and your emails in a welcoming and professional manner. It is rare that new patients book appointments on their first touch point, so you need to provide them as much information and expertise for them to make their decision. New patients will have questions about what treatment is relevant, how much it costs, whether there is insurance coverage and whether a convenient time can be scheduled.